Why ethical customer service is the heart of our local business
If you are not being 100% sincere in your ethical customer service, it’s not ethical customer service but a polluted imitation. For us at VOOT, ethical service is about doing what’s right, even when no one is looking. I have witnessed countless discussions in our office that are testament to that - doing what is in the best interests of the customer.
Whether it’s resolving an issue promptly or offering guidance tailored to a customer’s needs, ethical practices ensure a positive and lasting impact. To this end, we established VOOT’s Business Telecoms Clinic. In our clinic we offer a free ‘health check’ for your telecoms, identifying inefficiencies and prescribing cost-effective, efficient solutions.
What’s the Difference Between 2G, 3G, 4G, and 5G?
Mobile network technology has come a long way since the days of early, clunky phones that did little more than make calls. Each generation—2G, 3G, 4G, and now 5G—has introduced transformative changes and big steps up in capacity, taking us from basic texting to a world of virtual reality and autonomous vehicles. But what exactly sets these generations apart? Let’s dive in…
Simple Solution to Poor Signal Indoors: Wi-Fi Calling
In the Help & Information section of our website Footer you'll see the Coverage checker. This allows you to see the mobile phone signal strength of the main mobile networks here in the UK. If you check your signal you'll see that the network gives you an indication for the strength both inside and outside.
We've all had this issue - speaking on the phone outdoors is fine, but once you move inside the signal collapses and your phone call starts breaking up. Most of us have tried the tactic of squeezing up to the window for a better signal, but it isn't necessary!
How does contactless charging work?
The days of needing to find the right fitting cable to charge your phone are numbered!
Contactless charging, also known as wireless charging, is a method used to charge electronic devices without the need for physical cables or connectors. It uses electromagnetic fields to transfer energy between two objects: a charging pad or base station and the device being charged.
"I’ve tried networking. It didn’t really work for me!"
I admit that the above quote could have been spoken by me, Adam.
Before I worked with VOOT, and had learnt from the inimitable Nigel Short, I'd tried networking for my own freelance illustration business with a couple of local groups. But I struggled with it. In hindsight, I see now that a lot of that was due to my own low confidence as an illustrator as well as not knowing how to start a conversation with strangers.
Nigel, on the other hand, is a serial networker. He doesn't buy the 'it didn't work for me' line. “Well, he wouldn’t”, I hear you shout! Stay with me here. Nigel is definitely someone to learn from about networking.