business

You need a Voice Over!

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VOIP- Voice over Internet Protocol

 

VoIP has come a long way since the early days, when mid-sentence there was the possibility of being cut off. Nowadays it is as clear as your landline and as reliable. The internet just got faster and business has too. If your business is yet to consider using VoIP, then you are seriously missing the increased productivity and lead generation.

Look bigger than you are

VoIP is much more efficient than the old copper-wired options, and is cheaper to add extensions. You can have multiple regional phone numbers, all directed to one phone, giving you the appearance of being a national company with regional offices. The system is easy to install and requires minimum of maintenance, compared with the older PBX systems.  Keeping the same numbers as you move premises can save losing customers. You will get all the usual add-ons, of caller ID, voicemail, conference calling with the added benefits of video conferencing.

Flexible and Mobile

VoIP can do a lot for your company when it comes to increasing your flexibility and mobility. To begin with, VoIP is so much more than an Internet telephone system. It can integrate with all major software programs, including email, e-faxing, and video conferencing. You can take a call with the touch on the keyboard and continue working and collaborating on software. Increased flexibility for travelling sales staff, means wherever there is Wi-Fi, they can take the call, and work on any documents too.

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Reduced Costs

In general, the costs of VoIP systems compared with landline systems are far cheaper, and massively reduced call costs too. You will be asking yourself, why you have wasted so much with landlines. If you connect VoIP system to your CRM package, you can drill down each call on cost, and time taken. This will give you real-time data on how your employees respond to your customers and use their time, it will mean you can predict future outcomes and gain a competitive advantage.

Call us for more information on how VoIP could completely change the way your business works.

Time to take some tablets!

Business Tablet

 

In business, the tablet makes great sense. They are certainly cheaper to source and more portable that a laptop, and as someone who lugs around a laptop on occasion, it is cumbersome and takes a while to load up. Tablets on the other hand are like smartphones, always on, ready to start work immediately. They certainly are less intrusive at meetings, even against the new MacBook’s and you can have a choice of OS, iOS, Android or Windows. With wireless connections and high-speed mobile broadband, you do not even have to be near a router!

Advantages on the bottom line

Larger screen estate for Office apps means that staff can work remotely. Therefore, any business reliant on paperwork and form filing will find a tablet a real boon. On the shop floor, sales staff can use them as a point of sale to show customers pictures of products that may not be in store, but available to order online. They can also run their CRM, email and calendaring, synchronizing them with their desktop or phone. In a busy factory, line managers can update on production. Technical staff can access libraries and technical drawings. Maps and schematics are easily stored on the tablet or cloud

Insurance assessors, surveyors, or financial services providers would find them most useful for compiling information and photographs onsite. For executives, they can write communicate, delegate and sign off documents all on a tablet, perhaps at the golf club.

Choices to make

Firstly choosing the OS, as said earlier, you can get any of the main three. Once you have made that choice, it will have narrowed the field considerably. Much like last month’s blog Hot Tips on choosing a new phone, the options are similar, here again size does matter. Next choice will be to choose a decent amount of RAM for your tasks. If you are going to be running many apps at the same time, that will increase the need for RAM. Utilising cloud-computing means you do not need as much storage on the device itself, so you can get away with a smaller capacity and therefore cheaper tablet.  You will need extra support for HDMI on the USB port, if you want to connect for presentations. Nowadays, with the price of data dropping all the while, having a 3g or 4G tablet makes absolute sense.

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Call us today, and ask how tablets could transform your business. We have some marvellous deals too.